Community support

Community services

Practical support can take different forms. Start with the area closest to your situation, then email us to confirm what is currently available.

Confirm before relying on a service

These three broad areas are supported by current public information. Specific programmes, capacity, eligibility, delivery format and response times can change. Email the Trust for a current answer.

Service areas

Find the closest starting point

If more than one area applies, describe the overall situation in one email rather than sending several messages.

Counselling and social support

The Trust supports people through conversation, practical social support and connection. Email a brief outline so the Trust can confirm whether an appropriate form of support or referral is currently available. This is not an emergency or 24-hour crisis response.

Ask about availability

Information and advocacy

The Trust may help people navigate information, communicate a concern or connect with another suitable community or professional service. The response depends on the situation and current capacity, so begin with a short email.

Ask about availability

Education and community connection

Education, awareness and community connection can take different forms. Email the topic, community and timing so the Trust can confirm whether a relevant activity or connection is currently possible.

Ask about availability

What to include

Keep the first message simple

A short, relevant summary is enough for the Trust to understand the request and decide how to respond.

Support sought
The service area or issue you want help with
Location
Your town or general area in New Zealand
Contact
A safe email address and any limits on when to reply
Urgency
Any deadline or time-sensitive circumstance
Not an emergency or 24-hour crisis service

If someone is in immediate danger, call 111. For urgent health needs, contact an appropriate health or crisis service directly rather than waiting for an email response.

Historical boundary

Earlier draft material is not a current service list

An unfinished archived website from 2022 contained a broader draft programme. This launch does not present those draft items as current services. Use the three areas above and rely on the Trust's email response for present-day availability.

Not sure which area fits?

Send one general enquiry. The Trust can confirm whether it is able to help or point you toward a more suitable next step.

Send a general enquiry